At Booqit, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our mobile apps, or interact with our services (collectively, the “Services”). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Services for Hosts, Guests, Freelancers, and Clients.

Information You Provide

When you create an account or use the Services, you may provide:

• Contact and account details (name, email, phone)

• Profile information and business details

• Booking and listing information

• Messages and content shared through the platform

Transaction Information

When bookings and payments occur, we collect:

• Booking details and pricing

• Payment status and payout information

• Transaction history

Payments are processed securely by third-party providers; Booqit does not store full card information.

Automatically Collected Information

We automatically collect technical and usage data, such as:

• IP address, device, and browser details

• Pages visited and interaction data

• Search and navigation activity

Information from Third Parties

We may receive information about you from:

• Payment processors

• Identity verification services

• Analytics and marketing partners

• Social login providers

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Services

• Facilitate bookings and payments

• Personalize your experience

• Communicate with you

• Improve and develop new features

• Enforce our terms and protect users

We may also use de-identified information for analytics, research, or marketing.

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Other users to complete bookings and services

• Service providers (e.g., payment processors, hosting providers)

• Advertising and analytics partners (as permitted)

• Law enforcement or legal bodies where required

Information may also be shared between users as necessary to fulfill bookings or provide services.

4. Cookies and Tracking Technologies

Booqit uses cookies and similar technologies to collect information about your interaction with the Services to improve performance, personalise experiences, and provide analytics. Our separate Data Collection & Preferences section describes our cookie practices and your choices.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Security

We implement reasonable technical and organizational safeguards to protect your information. However, no online system can be completely secure, and you provide information at your own risk.

7. Your Rights and Choices

Depending on your location and local law, you may have rights to:

• Access and update your personal data

• Correct or delete your information

• Restrict or object to certain processing

• Opt out of marketing communications

To exercise these rights, contact us at hello@booqit.ae.

8. Children’s Privacy

The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we hold information about a minor, contact us to have it deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date will reflect the most recent revision. Continued use of the Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

hello@booqit.ae