Legal & Policies
Transparent policies for our three-sided creative marketplace in Dubai, UAE
Privacy Policy
How we collect, use, and protect your personal information when you use Booqit's platform and services.
Last Updated: February 25, 2026
At Booqit, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our mobile apps, or interact with our services (collectively, the “Services”). By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our Services for Hosts, Guests, Freelancers, and Clients.
Information You Provide
When you create an account or use the Services, you may provide:
Contact and account details (name, email, phone)
Profile information and business details
Booking and listing information
Messages and content shared through the platform
Transaction Information
When bookings and payments occur, we collect:
Booking details and pricing
Payment status and payout information
Transaction history
Payments are processed securely by third-party providers; Booqit does not store full card information.
Automatically Collected Information
We automatically collect technical and usage data, such as:
IP address, device, and browser details
Pages visited and interaction data
Search and navigation activity
Information from Third Parties
We may receive information about you from:
Payment processors
Identity verification services
Analytics and marketing partners
Social login providers
2. How We Use Your Information
We use the information we collect to:
Provide and maintain the Services
Facilitate bookings and payments
Personalize your experience
Communicate with you
Improve and develop new features
Enforce our terms and protect users
We may also use de-identified information for analytics, research, or marketing.
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Other users to complete bookings and services
Service providers (e.g., payment processors, hosting providers)
Advertising and analytics partners (as permitted)
Law enforcement or legal bodies where required
Information may also be shared between users as necessary to fulfill bookings or provide services.
4. Cookies and Tracking Technologies
Booqit uses cookies and similar technologies to collect information about your interaction with the Services to improve performance, personalise experiences, and provide analytics. Our separate Data Collection & Preferences section describes our cookie practices and your choices.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
6. Security
We implement reasonable technical and organizational safeguards to protect your information. However, no online system can be completely secure, and you provide information at your own risk.
7. Your Rights and Choices
Depending on your location and local law, you may have rights to:
Access and update your personal data
Correct or delete your information
Restrict or object to certain processing
Opt out of marketing communications
To exercise these rights, contact us at hello@booqit.ae.
8. Children’s Privacy
The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we hold information about a minor, contact us to have it deleted.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date will reflect the most recent revision. Continued use of the Services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: